The James Hutton Institute works to resolve global challenges related to the sustainable use of land and natural resources. The Institute collaborates with people, organizations and governments to enhance environmental, social and economic development to deliver practical solutions for a shared future.

The James Hutton Institute learned about Micro Focus SMAX when its IT team researched the market for service desk solutions. With its expert modules on service desk management, knowledge management, surveys, and incident and problem management, SMAX provided a digital self-service experience for IT and non-IT services, and has delivered exactly what the Institute needed.

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